We take our customer care very seriously at Gibson's Music. While our goal is to make our website easy to understand and navigate, we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email

• Online Form

• Telephone

• Fax

• Snail Mail

E-mail:

For product information or assistance:
gibsonsmusic@bellsouth.net

For service inquiries or assistance:
service@gibsonsmusic.com

For customer support or assistance:
support@gibsonsmusic.com

We will respond to you within 24 hours, during regular business hours. All e-mail correspondence is completely confidential. Gibson's Music customers may also use our toll free telephone support center to contact a service representative during regular business hours:

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

Telephone:

Live Customer Care Center

1-800-528-1354  
Monday to Friday   9:00am to 5:30pm (EST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

1-606-528-1360

Snail Mail:

Send your inquiries to:

Gibson's Music
Attention: Customer Service
112 South Main Street
Corbin, Kentucky  40702